Dorista Limited (“we”, “us” and “our”) refers to the owner of this website, whose registered office is at 1 Herne Mews, Edmonton, London N18 2QZ and whose registered company number is 10024228.
We are committed to protecting and respecting the privacy of our clients, website visitors to www.dorista.co.uk and any sub- domains of these websites (“the Websites”), service users and applicants.
This Privacy Statement, together with our Cookies Policy and Terms of Website Use, explain how and why we collect personal information from you and what we do with it. By using our Websites and services, you are agreeing to comply with and be bound by the terms of this Statement and our Terms of Website Use. If you disagree with any part of these terms, please do not use our websites and/or services.
We reserve the right to revise this Privacy Statement or any part of it from time to time. We will not process your data for any new purpose without first obtaining your consent.
Collection of personal information
We collect and process the following information:
- information provided by you when completing a form on any of our Websites;
- information provided by you when reporting any fault with our services or Websites, or complaint relating to our services or Websites;
- information provided by you in any correspondence between you and us including by way of letter, email, messages, fax or telephone;
- information provided by you in response to any survey from us (although there is no obligation on you to complete any survey); and
- information provided by you in order to allow us to provide the service which you have requested and for which you have agreed to our terms and conditions relating to such service.
Collection of information – IP addresses
We may collect information about you relating to the type of internet browser used or the site which linked you to our Website. We may also collect your IP address (this is the unique address which identifies your computer on the internet). The information collected does not identify any individual and is used to track visitor use and compile statistical reports on website activity allowing us to monitor which parts of our Websites are most visited and most useful. We do not use this information to identify you.
A ‘Cookie’ is a message between a website and a user. The website sends data that is stored in the user’s web browser and identifies them on subsequent visits to the site. This information is used to track user activity on specific websites.
For further information relating to Cookies we recommend you visit:
- The Information Commissioner’s website (www.ico.org.uk)
- All About Cookies (www.allaboutcookies.org)
How do we store your data?
We maintain a dedicated server house on our premises. All systems are controlled, run and maintained in-house from a secure location.
We place great importance on the security of all information provided to us. We have security measures in place to protect against the loss, misuse and alteration of data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only limited, authorised personnel have access to personal information.
With regard to our Website, we use secure server software (SSL) to encrypt the information input by you before it reaches us. In addition, those authorised personnel who have access to your information are trained with regards to maintenance and security of this information. While we cannot guarantee that loss, misuse or alteration of data will not occur, we will always have strict measures in place to try to prevent this.
We will always comply with our obligations in accordance with data protection legislation.
How do we use your information?
We use the information collected to:
- ensure our Websites are effective and present you with the required information;
- provide you with the information about our products and services which you have requested from us or where you have consented to us providing such information;
- to administer the service for which the information was provided for; and
- to notify you of any change to any products or services which you may have requested from us.
The range of services we offer, which involve processing of personal information include:
- criminal records checks (via Disclosure and Barring Service, Disclosure Scotland and AccessNI)
- ID checks
- financial background checks
- education checks
- employment references
- other background screening/pre-employment checks
- website development.
If you have provided your personal information in relation to one or more of the above services, we will only use your information for that purpose.
Disclosure of information to third parties
We shall only disclose your personal information to third parties as is required for providing our Disclosures services through the Disclosure and Barring Service, Disclosure Scotland or AccessNI (whichever is relevant) and as consented to by you in the relevant terms and conditions in order to be able to receive such Disclosures service.
The organisations with whom we may need to share your personal information in order to provide the requested service to you are:
- Our client – your employer, regulatory body or other organisation requesting the check (the data controller)
- Experian – for more information about how Experian uses your data please visit https://www.experian.co.uk/consumer/privacy.html
- TransUnion (formerly CallCredit) – for more information about how TransUnion uses your data please visit https://www.callcredit.co.uk/legal-information/bureau-privacy-notice.
For information about who the Disclosure and Barring Service, Disclosure Scotland and/or AccessNI may share your data with, please contact them directly. The websites for each are detailed below:
- DBS – www.homeoffice.gov.uk/dbs
- Disclosure Scotland – www.disclosurescotland.co.uk
- AccessNI – www.accessni.gov.uk
How long we retain your data
Personal information is kept for no longer than is necessary.
Where the services you have requested from us result in a certificate being issued by the Disclosure and Barring Service, Disclosure Scotland or AccessNI, we shall retain your certificate and any disclosure information for a maximum period of 6 months from the date of the result being issued. This is to enable our client – your employer, regulatory body or other organisation requesting the check – to make its recruitment decision.
Personal information submitted in support of your disclosure application and a record of the application is kept for no longer than 7 years for employment, financial and audit purposes. Personal information which is not required for these purposes, will be retained for 1 year from the date of the result being issued. This time allows you to query any information and resolve any disputes should they arise as a result of the certificate.
Access to your information
Data protection legislation provides you with certain rights in relation to the information we process, in particular the right to access to a copy of the information we hold about you.
To request a copy of this information or for more information as to your rights, please address these to:
firstname.lastname@example.org with “Subject Access Rights” in the subject.
Should you have any queries or comments relating to this Privacy Statement please address these to:
email@example.com with “Privacy Statement Enquiry” in the subject.